About us

Experienced Bathroom & Kitchen Specialists with Over 20 Years in the Trade

With more than 20 years of experience in the building and renovation industry, Oldfield Bathrooms & Kitchens has built a reputation for delivering high-quality workmanship and exceptional customer service. Our team has a wealth of knowledge across all aspects of construction, with particular expertise in bathroom refurbishments and kitchen installations.

At the heart of our business is our designer and project manager, Richard. A natural leader with contagious enthusiasm, Richard combines personal tenacity and task focus with outstanding people skills. His pragmatic approach, clear communication, and passion for excellence mean you can rely on him to deliver your project smoothly, on time, and to the highest possible standard.

Our goal is not just to meet your expectations, but to exceed them—every step of the way.

Outstanding customer service

Oldfield Bathrooms & Kitchens – Professional Bathroom & Kitchen Installations You Can Trust

At Oldfield Bathrooms & Kitchens, we specialise in delivering high-quality bathroom installations and kitchen renovations tailored to your needs. Richard, our lead fitter, is an excellent communicator with a pragmatic approach to problem-solving across a wide range of trades. With outstanding customer service skills and a genuine passion for delivering service excellence, you can have complete confidence when choosing us for your bathroom or kitchen project.

We take pride in our professional workmanship, which is supported by respected industry accreditations. As a Which? Trusted Trader and a member of the Guild of Master Craftsmen, we have passed stringent vetting procedures and are continuously assessed to ensure our standards of work and customer service remain at the highest level.

For additional peace of mind, Richard is fully CRB checked, so you can be sure your home is in safe and trustworthy hands.

Whether you’re looking for a complete bathroom refurbishment, a stylish kitchen upgrade, or expert advice on home improvements, our team is here to help.

Take a look at our customer testimonials to see why homeowners across Bolton & surrounding areas choose Oldfield Bathrooms & Kitchens for their projects.

The Complete Bathroom & Kitchen Service

At Oldfield Bathrooms & Kitchens, we offer a truly complete service — managing your project from start to finish. From your free consultation, bespoke design, and detailed quotation right through to full installation and aftercare, we take care of every stage so you can enjoy a stress-free experience.

Our team of fully qualified and experienced tradesmen handle every aspect of your renovation, including: rip out, building work, plumbing, gas and electrics right through to plastering, tiling, flooring and help with interior design..

We provide one fully itemised quote at the start of your project, and one final invoice once everything is complete — no hidden extras, just clear and transparent pricing. Design, supply& installation.

With our attention to detail and project management expertise, you can relax knowing your new bathroom or kitchen is in safe hands.

Quality Products at Affordable Prices

At Oldfield Bathrooms & Kitchens, we believe in delivering outstanding quality at fair and competitive prices. We offer a wide range of bathroom and kitchen products, backed by our established reputation for craftsmanship, professionalism, and reliability. In fact, most of our work comes through customer recommendations — a true testament to the service we provide.

All the kitchens we supply come with quality manufacturers guarantee. Our bespoke cabinets are colour co-ordinated with solid backs and feature industry-leading Hettich hinges, soft-close mechanisms, and durable Hettich drawer boxes — giving you style, strength, and longevity in every design.

Our bathroom ranges also come with trusted manufacturer guarantees, so you can invest with total confidence.

As a small family business, we operate on an appointment-only basis. This helps us keep staffing costs and overheads low — savings that we proudly pass directly on to our customers.

Customer feedback & Aftercare

At Oldfield Bathrooms & Kitchens, customer satisfaction is at the heart of everything we do. We are always looking for ways to improve our service and actively seek feedback from every client. At the end of each project, we ask customers to complete independent satisfaction questionnaires from Which? and the Guild of Master Craftsmen. These are assessed externally to ensure fair and unbiased reviews — and we are proud to say our ratings consistently come back as excellent. You can read more on our testimonials page.

When you choose Oldfield’s, you don’t just get a bathroom or kitchen — you become part of our extended family. We back all our work with strong manufacturer guarantees and in the rare event of a fault or issue, we’re always just a phone call away. We’ll happily visit your home to resolve the problem quickly and professionally.

We believe that while problems can sometimes happen, what truly matters is how they’re handled. Our commitment to outstanding aftercare and personal service has earned us a reputation for reliability, trust, and excellence — with many customers returning or recommending us to others.

Complaints Policy

The business always endeavours to provide the best service. However, on rare occasions there may be times where a customer may not be completely satisfied.

To ensure the business can put things right for you, as soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and to the high standards the business aims to achieve.
Please contact the business straight away with any concerns either by phone, email or write to us. If writing, get proof of posting.

Our Procedure
Either call, email or write* to us. On receipt of your complaint the business aims to respond within 5 days.
The business will arrange a convenient date to come and view and/or remedy the situation within 28 days.

In the unlikely event the business is unable to resolve your complaint having exhausted the business complaints procedure, it may be necessary to use another complaint service. Where the business cannot resolve the complaint to your satisfaction and/or agree to the final resolution requests confirmed to us; and both parties agree a ‘deadlock’ has been reached, you can then escalate your complaint.

The business has access to an Alternative Dispute Resolution (ADR) service for our domestic installation, service, repair and maintenance contracts as part of the Which? Trusted Traders Endorsement. If you choose to you can refer your complaint to Which? Trusted Traders’ Alternative Dispute Resolution. You will need to contact Which? Trusted Traders on 02922 670 040 who can explain if you are eligible to use their Alternative Dispute Resolution.

*please request proof of receipt if posting

OLDFIELD BATHROOMS AND KITCHENS LIMITED
Registered Office Address: 48 Old Vicarage Road, Horwich, Bolton, BL6 6QT. Registered in England and Wales – Company number: 05356121 VAT reg: 876 3911 86